Retirement Services at Royal Haslar

At Royal Haslar, we are committed to ensuring that our resident's lives are as comfortable and convenient as possible, which is why we offer a range of services that residents can access.

On-site Care Management Well-being checks

The well-being of Royal Haslar residents is of the utmost importance to us.

Our dedicated care management team can conduct regular in-home checks to support independent living.

These optional "I'm okay" checks provides reassurance to both residents and their families.

Priceless Peace of Mind Telehealth Care

Wall-mounted consoles are located in each of Royal Haslar’s residential apartments providing access to estate management services and telehealth care if required.

The 'digital warden' call system enhances resident safety and fosters community engagement.

The service is provided by Appello.

We've thought of everything Core Services

The base Independent Living package comprises:

• 24-hour on-site team & CCTV security

• Mobile scooter store

• Beautifully-landscaped mature parkland gardens

• Dedicated on-site Property Manager

• Well-being checks

• Telehealth care and emergency monitoring

• Residents library and communal activity rooms

Find out more about Retirement at Royal Haslar

Serenity Care Solent Optional Home Care

As a trusted home care provider, Serenity Care Solent recognises the importance of supporting individuals and couples in maintaining their independence, dignity, and lifestyle.

Each care package is tailored to reflect personal routines, preferences, and values — ensuring care is truly individual and responsive to changing needs.

Services are delivered by a team of fully trained, friendly carers, all committed to providing reliable, respectful, and empathetic support.

Serenity Care Solent is located at 86 High Street Lee-on-the-Solent PO13 9DA

Find out more about Serenity Care Solent

Being based on-site at Royal Haslar means the Serenity Care Solent team is always close by, offering timely, responsive care that promotes confidence and peace of mind. Their visible presence strengthens relationships, builds trust, and ensures continuity of care from familiar and consistent staff.

Fully regulated by the CQC, Serenity Care Solent is committed to excellence, empathy, and person-led care. Each carer is chosen not only for their skills but for their ability to listen, connect, and honour each resident’s unique life story.

In partnership with Royal Haslar Waterfront Village, Serenity Care Solent is proud to support a thriving, independent community — where every individual feels safe, valued, and supported.

To find out more about Serenity Care Solent, please visit: www.serenitycaresolent.co.uk

Please be advised that while Serenity Care Ltd have a team on site at Royal Haslar, they are an independent third-party which is not a connected/associated company of Haslar Developments Ltd. They are not employees, agents, or representatives of Haslar Developments Ltd, and they operate as a separate entity under their own professional standards and regulatory requirements.

Haslar Developments Ltd do not supervise, manage, or control the day-to-day activities or care practices of third-party contractors on site and residents are free to contract with any care provider of their choosing. Therefore, we cannot accept responsibility or liability for the conduct, performance, or quality of services rendered by any third-party domiciliary care provider.

Any concerns, complaints, or incidents arising from third-party care services should be directed to the relevant care provider or regulatory authority as appropriate.

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